BigCommerce, a high-growth e-commerce platform, partnered with Consero Global to navigate its entire growth journey, from a Series A startup to a major public company.
Robert Alvarez, the company’s CFO, relied on Consero to implement a scalable, turnkey finance function, allowing the executive team to focus on growth and IPO readiness.
From Startup Chaos to a Turn-Key Finance Foundation
BigCommerce needed to modernize systems, processes, and talent to scale beyond QuickBooks and Series A operations.
As a newly hired CFO, Alvarez prioritized rethinking finance to drive efficiency and growth. He selected Consero’s FaaS model to:
- Streamline processes
- Automate back-office transactions
- Rapidly upgrade the finance function
Consero immediately upgraded BigCommerce’s financial infrastructure from a basic setup to a sophisticated, automated system ready for scale.
- Replaced QuickBooks with a full implementation of Sage Intacct in just two weeks.
- Established automated, paperless workflows from the beginning, streamlining back-office transactions.
- Provided a managed solution with the right mix of digital systems, well-mapped processes, and skilled talent.
Eliminating the Burden of Building an In-House Team
The partnership allowed BigCommerce to offload the significant human capital challenge of scaling its finance and accounting operations.
- Removed the need for the CFO to recruit, hire, and manage an internal finance team, saving countless hours and recruiting cycles.
- Provided access to a skilled finance team on demand, allowing BigCommerce to simply state its needs and have Consero deliver.
- Ensured business continuity by mitigating the risk of losing key team members and the institutional knowledge they possess.
Data Integrity that Withstands Investor Diligence
Clean, transparent financials enabled efficient audits and capital raises on the path to going public.
- Accurate reporting and controls supported diligence for multiple private financing rounds.
- E&Y, as auditor, benefited from the automation and transparency of Consero-enabled systems.
- Consero’s onboarding controls mirrored what private companies need before going public, creating a strong foundation.
Enabling Strategic Focus on Growth
With Consero managing the day-to-day accounting, BigCommerce’s leadership was free to concentrate on high-value strategic drivers.
- The team built a data warehouse, metrics reporting, and operational best practices across the company.
- Empowered the finance department to serve as a strategic partner to every other functional area within the business.
- Provided the clean data and diligence-ready reporting necessary to raise growth equity from tier-1 investors like Softbank, GGV Capital, and Goldman Sachs.
A Proven Partner for IPO Readiness and Post-IPO Continuity
Consero’s model proved its ability to scale alongside BigCommerce for nine years, serving as a key partner through private financing rounds and its public offering.
- Leveraged deep institutional knowledge to prepare critical components of the company’s IPO readiness plan.
- Established the controls, transparency, and automation that auditors appreciated and that provided a strong foundation for public company compliance.
Post-IPO, Consero continues to provide underlying software and accounting support.
Culture Fit + True Partnership Model
The engagement succeeded by treating Consero as an extension of the in-house team.
- Consero aligned with BigCommerce’s two-bucket hiring philosophy: proven competencies and cultural fit.
- Team continuity and growth were evident as Consero staff advanced into leadership roles.
- When more support was needed, Consero consistently delivered the right solutions.
Results That Scale with the Business
BigCommerce scaled with Consero from early growth through and beyond its public offering, beginning at ~$10M revenue and well past ten times that scale.
- The partnership enabled clean reporting, diligence readiness, and efficient audits over nine years.
- Consero continued aiding major initiatives, including accelerated SOX compliance timelines.
Whether building a foundation for growth, navigating investor diligence, or preparing for the public markets, Consero is here to meet you at every stage of growth.
Get in touch to implement a proven finance and accounting solution that scales with your ambition and empowers your success.
